A tradition of forward thinking.
How do you make successful decisions in a market that defies prediction? At Tobin we rely on the one thing that doesn’t change: the need for a good set of core principles to guide our actions. Not rigid rules that tie us down to one way of thinking, but principles that keep us focused on what’s important: the customer, our own people, keeping our integrity, and creating real value.
These principles turn the technique of our approach – acquiring undervalued properties and bringing them to their full potential – into a very successful process of real estate stewardship.
The recipe for appreciating the investment - a mix of instinct and in-depth analysis - has been honed down from generation to generation. We’ve found that a trusted compass is the best way to navigate uncertain territory.
Rule #1
Listen to the customer.
Listening is more than a people skill. It’s at the heart of understanding, which is at the heart of excellence.
Rule #2
Talk straight.
The plain truth is useful and saves time. Sugar coating is bad for the health of a relationship.
Rule #3
Play a clean game.
Integrity and reputation are disposable. It takes a lifetime to build a reputation and a second to destroy it.
Rule #4
Know the market.
Dive deep and do your homework. Know their property better than they do.
Rule #5
Only work with the best people.
Talent, experience, and values, combined with a total commitment to each other… forms the fabric of our organization.
Rule #6
Travel at the speed of instinct.
By the time most people hear about an idea, we have been there, done that and it is in our rearview mirror. You need to be agile to travel this fast.
Rule #7
Standing still is falling behind.
You're only as good as your last project.
